VSee Helpdesk

News

Oct 18

VSee Clinic 4.14.0 - Switching New Default Dashboard & Invite ASL Interpreters

Get access to the new Dashboard view and invite ASL Interpreters to a Scheduled Visit with our new VSee Clinic 4.14.0 Release this coming October 19.Update - New Default DashboardSend Uber-like Dispatch to a Specified Pool of Interpreters Update - New...

Sep 28

VSee Clinic

VSee Clinic 4.13.0 – Real-time Patient Queuing Status and Multi-Clinic Calendar View for Greater Productivity

Look out for the VSee Clinic 4.13.0 Release – Dashboard and Calendar Improvements coming this September 28.Get Real-time Patient Queuing Status with Dashboard ImprovementsView All Appointments Across Multiple Clinics with the Upgraded Calendar

Aug 19

VSee Messenger

VSee Messenger 4.15 Update - More Robust Phone Dial-outs with New PIN Pad Option

Introducing VSee Messenger 4.15.0 with the Dial Out PIN keypad feature. Now you can dial out a 10-digit US phone number with an extension number or PIN requirement. This will be available on Friday, August 19th.New Dial-out PIN Keypad Having...

Aug 9

VSee Clinic

VC 4.12.2 - Report an Issue for Faster Resolution, Camera & Mic Permissions

Introducing VSee Clinic 4.12.2 new updates to be released on the 9th of August.New - Report an Issue for Faster ResolutionCamera and Mic Permissions Updates

Jun 21

VSee Clinic

VSee Clinic 4.12.0 - New EPCS, Faster Internal Chatting, and More Room Configuration Control

Make your practice more productive with the newest features of the VSee Clinic 4.12.0 coming this June 21st.New - EPCS (Electronic Prescribing for Controlled Substances)New - Faster Internal Chatting with Integrated Staff Web ChatsNew - Room Level Control of...

May 10

VSee Messenger

VSee Messenger 4.14.0 Release Breakout Rooms for Group Sessions, Password Change Reinforcement

Try out our new VSee Messenger breakout rooms feature. Split a large group call into multiple small group calls; easily move from group to group to facilitate sessions – available starting May 9th (version 4.14.0).New! Breakout RoomsNew! Password Enforcement for Providers1....

Mar 21

VSee Clinic

VSee Clinic 4.11.0 – New Drag-and-Drop KPIs Dashboard with Enhanced Data Visualizations

Quickly build your KPIs dashboard to monitor the metrics most important to your organization with the improved VSee Clinic Data Analytics Dashboard plus other new features in this VSee Clinic 4.11.0 release.Updated – Data Analytics dashboardNew! Analyst User RoleNew! Give Scheduled...

Mar 9

VSee Clinic

VSee Clinic 4.11 – New Streamlined Patient Queue & Profile Views for Greater Team Productivity

Our design team has worked hard to streamline your remote care team’s ability to manage their patient queues, coordinate internally, and run visits more smoothly and effectively with an updated VSee Clinic User Interface (UI). We invite you as...

Mar 7

VSee Messenger

VSee Messenger 4.13.0 – Leveling Up Your Group Chats & Annotations

VSee Messenger version 4.13.0 will be available for download starting on March 7th.New! Now you can join up to 48 Group ChatsNew! See all annotations in an existing callNew! Dark Mode for macOS See what’s new below:

Dec 27

VSee Clinic

VSee Clinic 4.10.0 – New Admin Roles, Faster Scheduling, Better Team Coordination

The VSee Clinic 4.10.0 release includes new user roles and improvements to make your experience better than ever – coming this December 27th.New! User Admin Role and Scheduler RoleDashboard Updates for Better Visit Tracking & Team CoordinationFaster Scheduling See what’s new...

See all news

News

VSee Clinic 4.14.0 - Switching New Default Dashboard & Invite ASL Interpreters

VSee Clinic 4.13.0 – Real-time Patient Queuing Status and Multi-Clinic Calendar View for Greater Productivity

VSee Messenger 4.15 Update - More Robust Phone Dial-outs with New PIN Pad Option

VC 4.12.2 - Report an Issue for Faster Resolution, Camera & Mic Permissions

VSee Clinic 4.12.0 - New EPCS, Faster Internal Chatting, and More Room Configuration Control

VSee Messenger 4.14.0 Release Breakout Rooms for Group Sessions, Password Change Reinforcement

VSee Clinic 4.11.0 – New Drag-and-Drop KPIs Dashboard with Enhanced Data Visualizations

VSee Clinic 4.11 – New Streamlined Patient Queue & Profile Views for Greater Team Productivity

VSee Messenger 4.13.0 – Leveling Up Your Group Chats & Annotations

VSee Clinic 4.10.0 – New Admin Roles, Faster Scheduling, Better Team Coordination

Knowledgebase

FAQs (14)

VSee Messenger (Providers and Patients) (41)

VSee Clinic for Providers (63)

VSee Clinic for Patients (22)

VSee Clinic for Admins (9)

Mobile Devices (2)

User Manuals and Video Tutorials (1)

Troubleshooting (28)

Telemedicine Equipment (2)