Skip to main content
VSee Helpdesk
Contact Us
Log in
New to VSee Helpdesk?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Knowledgebase
Knowledgebase
FAQs
(12)
What Are The Compatible Devices & OS?
How To Check VSee Messenger Version
How To Acknowledge a Priority Message Alert
How Many People Can Join a Group Call?
Is VSee HIPAA compliant?
View all articles in FAQs
VSee Messenger (Providers and Patients)
(32)
VSee Messenger System Requirements and Specifications
Create a VSee Messenger Account
Log In VSee Messenger
How To Check VSee Messenger Version
Change Video Window Size and Layout
View all articles in VSee Messenger (Providers and Patients)
VSee Clinic for Providers
(31)
Sign Up for a Stripe Account
Connecting a Stripe Account to Your Clinic
e-Payment > Manually Update a Patient's Billing Info
e-Payment > Add Charge
Stripe > Issue a Refund
View all articles in VSee Clinic for Providers
VSee Clinic for Patients
(7)
Adding Dependents
VSee Clinic System Requirements and Specifications
Test Audio and Video Settings
Invite Guests To A Call
VSee Clinic Mobile Scheduling - Without a Specific Provider
View all articles in VSee Clinic for Patients
VSee Clinic for Admins
(8)
Access the Clinic Admin Panel
Clinic Admin: Manage Rooms
Clinic Admin: Manage Users
Clinic Admin: Create Provider (Step by Step)
Clinic Admin: Manage Permissions
View all articles in VSee Clinic for Admins
Mobile Devices
(2)
Allow Camera and Mic Permissions (Android and iOS)
How to change video resolution on iOS device
View all articles in Mobile Devices
User Manuals and Video Tutorials
(1)
VSee Clinic Demo Videos and User Manuals
View all articles in User Manuals and Video Tutorials
Troubleshooting
(23)
Save Log File for Troubleshooting Purposes
Video Quality Issues
Adjust Video Resolution and Frame Rate
Microphone and video settings for Android and iPhone
Camera and Microphone settings for the browsers.
View all articles in Troubleshooting
Telemedicine Equipment
(2)
Stethoscope Mode in VSee Messenger
Stethoscope Tips for Better Sound Quality
View all articles in Telemedicine Equipment
