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Help Center
Knowledgebase
Knowledgebase
FAQs
(12)
What Are The Compatible Devices & OS?
How To Check VSee Messenger Version
How To Acknowledge a Priority Message Alert
How Many People Can Join a Group Call?
Is VSee HIPAA compliant?
View 12 articles
VSee Messenger (Providers and Patients)
(32)
VSee Messenger System Requirements and Specifications
Create a VSee Messenger Account
Log In VSee Messenger
How To Check VSee Messenger Version
Change Video Window Size and Layout
View 32 articles
VSee Clinic for Providers
(26)
Sign Up for a Stripe Account
Connecting a Stripe Account to Your Clinic
e-Payment > Add Charge
Stripe > Issue a Refund
How To Acknowledge a Priority Message Alert
View 26 articles
VSee Clinic for Patients
(4)
Adding Dependents
VSee Clinic System Requirements and Specifications
Test Audio and Video Settings
Invite Guests To A Call
View 4 articles
VSee Clinic for Admins
(7)
Access the Clinic Admin Panel
Clinic Admin: Manage Rooms
Clinic Admin: Manage Users
Clinic Admin: Create Provider (Step by Step)
Clinic Admin: Manage Permissions
View 7 articles
Mobile Devices
(2)
Allow Camera and Mic Permissions (Android and iOS)
How to change video resolution on iOS device
View 2 articles
User Manuals and Video Tutorials
(1)
VSee Clinic Demo Videos and User Manuals
View 1 article
Troubleshooting
(22)
Save Log File for Troubleshooting Purposes
Video Quality Issues
Adjust Video Resolution and Frame Rate
Advanced Logging on Windows
No Reset Password Email
View 22 articles
Telemedicine Equipment
(2)
Stethoscope Mode in VSee Messenger
Stethoscope Tips for Better Sound Quality
View 2 articles
