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Help Center
Knowledgebase
Knowledgebase
FAQs
(14)
What Are The Compatible Devices & OS?
How To Check VSee Messenger Version
Tips and Tricks During a Large Group Call
VSee Messenger - How to Delete Your Account
Clinic Admin: Set Waiting Room Visit Options
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VSee Messenger (Providers and Patients)
(41)
Share, Annotate on, and Remote Control a Screen
Record and Playback a Call
Add Another Camera (Peripheral Streaming)
What Are The Recommended Webcams?
Download and Install VSee Messenger
View all articles in VSee Messenger (Providers and Patients)
VSee Clinic for Providers
(89)
e-Payment > Add Charge / Patient Billing
How to Answer E-Consults
Camera and Microphone Access Permission for Browsers
What is the 'Alert Me' Feature?
How to Create a Follow-up Appointment for the Patient
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VSee Clinic for Patients
(24)
VSee Clinic Mobile (iOS and Android) – How to Schedule Appointment with your Provider?
VSee Clinic Mobile (Android and iOS) - How can a patient cancel an appointment schedule?
How to Send an E-Consult (Patient)
How to View an E-Consult Response (Patient)
How to Download Visit Summary for Patients
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VSee Clinic for Admins
(9)
Access the Clinic Admin Panel
Clinic Admin: Manage Rooms
Managing Provider Accounts
Managing Patient Accounts
Clinic Admin: Post Visit Survey Responses
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Mobile Devices
(2)
Allow Camera and Mic Permissions (Android and iOS)
How to change video resolution on iOS device
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User Manuals and Video Tutorials
(1)
VSee Clinic Demo Videos and User Manuals
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Troubleshooting
(28)
Video Quality Issues
Connectivity Test | Trouble Connecting to VSee
Network Stability Test (Packet Loss, Jitter, Round Trip Time)
Unable to Install VSee Messenger On Windows
Echo Issue on Microsoft Surface
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Telemedicine Equipment
(2)
Stethoscope Mode in VSee Messenger
Stethoscope Tips for Better Sound Quality
View all articles in Telemedicine Equipment
