Skip to main content
VSee Helpdesk
Contact Us
Log in
New to VSee Helpdesk?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Knowledgebase
Knowledgebase
FAQs
(14)
What Are The Compatible Devices & OS?
How Do I Get a BAA?
How To Check VSee Messenger Version
Download and Install VSee Messenger
Change VSee Messenger Email and Migrate Contacts
View all articles in FAQs
VSee Messenger (Providers and Patients)
(41)
VSee Messenger System Requirements and Specifications
Create a VSee Messenger Account
Open and Log In to VSee Messenger
Audio, Video and General Settings
Invite Others To Join You In VSee Messenger
View all articles in VSee Messenger (Providers and Patients)
VSee Clinic for Providers
(92)
Log in as VSee Clinic Provider
Getting Into the Call (Old Visit Page)
Enable Camera and Microphone Access in Safari Mobile (iOS)
Unable to access microphone/webcam
How to Answer E-Consults
View all articles in VSee Clinic for Providers
VSee Clinic for Patients
(25)
Where do I get my Room code or Room ID?
Adding Dependents
VSee Clinic System Requirements and Specifications
Test Network, Audio and Video Settings for Providers
Invite Guests To A Call As A Provider
View all articles in VSee Clinic for Patients
VSee Clinic for Admins
(9)
Access the Clinic Admin Panel
Clinic Admin: Manage Rooms
Managing Provider Accounts
Managing Patient Accounts
Clinic Admin: Post Visit Survey Responses
View all articles in VSee Clinic for Admins
Subscription Packages
(33)
How to Send Reminders
How to Get to Your Profile Menu
How to Chat and Call the Patient (Free Clinic)
Setup Payment Reminders
Sign-up for VSee Clinic Plus
View all articles in Subscription Packages
Mobile Devices
(2)
Allow Camera and Mic Permissions (Android and iOS)
How to change video resolution on iOS device
View all articles in Mobile Devices
User Manuals and Video Tutorials
(1)
VSee Clinic Demo Videos and User Manuals
View all articles in User Manuals and Video Tutorials
Troubleshooting
(28)
Advanced Logging on Windows
Using Web Proxy
Missing DLL Files
VSee Mass Deployment
VSee Not Launching From VSee Clinic
View all articles in Troubleshooting
Telemedicine Equipment
(3)
Stethoscope Mode in VSee Messenger
Stethoscope Tips for Better Sound Quality
How to Connect an iHealth Pulse Oxymeter
View all articles in Telemedicine Equipment