Skip to main content
VSee Health Helpdesk
Contact Us
Log in
New to VSee Health Helpdesk?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Knowledgebase
Knowledgebase
What's New?
(1)
VSee Clinic Self Help Guide
View all articles in What's New?
Troubleshooting
(24)
Advanced Logging on Windows
Using Web Proxy
Missing DLL Files
VSee Mass Deployment
VSee Not Launching From VSee Clinic
View all articles in Troubleshooting
FAQs
(14)
What Are The Compatible Devices & OS?
How Do I Get a BAA?
Is VSee HIPAA compliant?
How To Check VSee Messenger Version
Download and Install VSee Messenger
View all articles in FAQs
VSee Messenger (Providers and Patients)
(55)
VSee Messenger System Requirements and Specifications
Create or Sign Up for a VSee Messenger Account
Open and Log In to VSee Messenger
How to Log in using MFA on VM
Password Enforcement
View all articles in VSee Messenger (Providers and Patients)
VSee Clinic for Providers
(115)
Sign Up for a Stripe Account
Connecting a Stripe Account to Your Clinic
e-Payment > Stripe Account and Visit Fees
e-Payment > Manually Update a Patient's Billing Info
e-Payment > Add Charge / Patient Billing
View all articles in VSee Clinic for Providers
VSee Clinic for Patients
(25)
Adding Dependents
VSee Clinic System Requirements and Specifications
Test Network, Audio and Video Settings for Providers
In-Browser Call Audio and Video Settings
VSee Clinic Mobile Scheduling - Without a Specific Provider
View all articles in VSee Clinic for Patients
VSee Clinic for Admins
(14)
Access the Clinic Admin Panel
Clinic Admin: Manage Rooms
Managing Provider Accounts
Managing Patient Accounts
Clinic Admin: Post Visit Survey Responses
View all articles in VSee Clinic for Admins
VSee Clinic Subscription Packages
(32)
How to Send Reminders
How to Get to Your Profile Menu
How to Chat and Call the Patient (Free Clinic)
Setup Payment Reminders
Sign-up for VSee Clinic Plus
View all articles in VSee Clinic Subscription Packages
VSee Features
(2)
The On-Call Schedule Feature
Payment
View all articles in VSee Features
Telemedicine Equipment
(4)
Stethoscope Mode in VSee Messenger (PC)
Stethoscope Tips for Better Sound Quality
How to Connect an iHealth Pulse Oximeter
Stethoscope Mode in VSee Messenger (iOS)
View all articles in Telemedicine Equipment