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What Are The Compatible Devices & OS? - Knowledgebase / FAQs - VSee Helpdesk

What Are The Compatible Devices & OS?

Authors list
  • Windows 7 or later
  • 2GHz dual-core CPU for up to 3-way calls
  • i5 or i7 CPU is recommended for group video calls
  • VSee only works on Windows Surface tablet with full Windows OS..
Chrome OS and Linux
  • VSee Clinic In-browser calling feature works with Chrome browsers.
  • VSee Messenger is not available yet for this OS.
  • iOS 11 or later
  • iPad Air or newer
  • iPad Mini 2nd generation or newer
  • iPhone SE or newer
  • Android 5.0 or later
  • NEON compatible ARM processor or x86 processor
  • Dual-core CPU
  • Amazon Fire phone and tablets 2014 or later
  • Recommendations:
    • Google Pixel 2 or newer
    • Samsung Galaxy S8 or newer
    • Samsung Galaxy Note 8 or newer
Supported Browsers

JavaScript must be enabled, and cookies must be allowed.

  • Chrome (latest version) - highly recommended. VSee Clinic works best on Chrome.
    Android: "Desktop site" option must be turned off under the Chrome menu.

  • Safari (latest version)
    iOS: "REQUEST DESKTOP WEBSITE" must be turned off under iOS Settings -> Safari

  • Microsoft Edge (latest version)

  • Internet Explorer - ending support on Nov 30, 2020 

  • Firefox, Opera - temporarily not supported

  • Webchat is supported on Android (Chrome) and iOS (Safari).

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