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VSee Messenger System Requirements and Specifications - Knowledgebase / VSee Messenger (Providers and Patients) - VSee Helpdesk

VSee Messenger System Requirements and Specifications

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VSee Messenger download and install the latest version of VSee Messenger

  • Windows and Mac VSee - Download
  • iOS and Android - search for Vsee Messenger in AppStore or PlayStore

To sign up, see Create or Sign Up for a VSee Messenger Account 


System Requirements and Specifications


  • 16 kHz audio sampling

  • Software acoustical echo cancellation

  • Special digital stethoscope audio mode

  • Automatic audio over video-priority during network congestion


  • HD up to 720p at 30 fps

  • Can send up to 4 camera feeds at the same time for sharing medical peripheral cameras such as an otoscope, dermatoscope, etc

  • Low required to upload/download speeds at ~200kbps (less than Skype, Vidyo, and Cisco).

  • Check Video Conference and Screen Share Product Reviews

  • Network sensing streaming protocol optimized for 3G, Wifi, satellite, and congested networks

  • Far-end pan, tilt, zoom camera control

  • Audio and video lip synchronization based on Dr. Milton Chen’s Stanford Ph.D. research


  • USB

  • HDMI for MRI and X-ray (AverMedia Game Broadcaster HD C127)

Internet Connection

  • Minimum 200 kbps upload and download required (500 kbps recommended)

Screen and Desktop Share

  • One-click on any application window to privately share that application only

  • Live annotation/drawing on any shared application

  • Share multiple desktop screens & select a smaller region of the desktop to share


  • Encrypted using 256-bit AES

  • HIPAA Compliant (with signed BAA)


  • Record audio and video and save them on the desktop

  • Cloud recording available for VSee Clinic


Compatible Devices and Operating Systems


  • Microphone: Built-in mic & speakers or Jabra 410 Speakerphone

  • Earphones / Headphones: Optional in case of echo issues


If you have any questions, please contact us at

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