Software
VSee Messenger download and install the latest version of VSee Messenger
- Windows and Mac VSee - Download
- iOS and Android - search for Vsee Messenger in AppStore or PlayStore
To sign up, see Create or Sign Up for a VSee Messenger Account
System Requirements and Specifications
Audio
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16 kHz audio sampling
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Software acoustical echo cancellation
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Special digital stethoscope audio mode
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Automatic audio over video-priority during network congestion
Video
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HD up to 720p at 30 fps
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Can send up to 4 camera feeds at the same time for sharing medical peripheral cameras such as an otoscope, dermatoscope, etc
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Low required to upload/download speeds at ~200kbps (less than Skype, Vidyo, and Cisco).
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Check Video Conference and Screen Share Product Reviews
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Network sensing streaming protocol optimized for 3G, Wifi, satellite, and congested networks
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Far-end pan, tilt, zoom camera control
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Audio and video lip synchronization based on Dr. Milton Chen’s Stanford Ph.D. research
Interfaces
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USB
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HDMI for MRI and X-ray (AverMedia Game Broadcaster HD C127)
Internet Connection
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Minimum 200 kbps upload and download required (500 kbps recommended)
Screen and Desktop Share
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One-click on any application window to privately share that application only
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Live annotation/drawing on any shared application
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Share multiple desktop screens & select a smaller region of the desktop to share
Security
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Encrypted using 256-bit AES
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HIPAA Compliant (with signed BAA)
Recording
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Record audio and video and save them on the desktop
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Cloud recording available for VSee Clinic
Architecture
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Does not require any video router or MCU, where VSee traffic streams directly between the computers for 1-1 calls, thus not requiring any media server. See VSee firewall rules at Port and firewall configuration for best VSee video calls
Minimum Hardware
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Desktops or laptops with 2 GHz dual-core CPU and 4 GB of RAM.
- Intel® Core™ i5 or i7 CPU and 8 GB of RAM are recommended for group video calls.
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Samsung S9/iPhone 6S/iPad Air 2
- 200 MB of disk space
Compatible Devices and Operating Systems
Hardware
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Webcam: Built-in or HD/PTZ webcam. Check our recommended cameras at 7 Best Webcams for Video Calling
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Microphone: Built-in mic & speakers or Jabra 410 Speakerphone
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Earphones / Headphones: Optional in case of echo issues
If you have any questions, please contact us at help@vsee.com