Software
- Providers
- Windows: Download/Install the VSee Messenger at http://my.vsee.com/download
- Mac: Install the VSee Messenger at https://apps.apple.com/us/app/vsee-messenger/id688688451?ls=1
- Android: Install the VSee Messenger at https://play.google.com/store/apps/details?id=com.vsee.vsee.release
- iPhone: Install the VSee Messenger at https://apps.apple.com/us/app/vsee-messenger/id722630830?ls=1
- iPad: Install the VSee Messenger at https://apps.apple.com/us/app/vsee-messenger-for-ipad/id603020912?ls=1
- Patients
- Windows: Download/Install the VSee video application at https://setup.vsee.com/getting_started
- Mac: Install the VSee video application at https://apps.apple.com/us/app/vsee-messenger/id688688451?ls=1
- Android: Install the VSee Clinic app at https://play.google.com/store/apps/details?id=com.vsee.clinic.release
- iOS: Install the VSee Clinic app at https://apps.apple.com/us/app/vsee-clinic/id1174048494?ls=1
Compatible Devices and Operating Systems
Hardware
- Webcam: Built-in or HD/PTZ webcam. Check our recommended cameras at https://vsee.com/blog/best-webcams-video-calling-review/.
- Microphone: Built-in mic & speakers or Jabra 410 Speakerphone
- Earphones / Headphones: Optional in case of echo issues
Supported Browsers
JavaScript must be enabled, and cookies must be allowed.
Chrome (latest version) - highly recommended. VSee Clinic works best on Chrome.
Android: "Desktop site" option must be turned off under the Chrome menu.Safari (latest version)
iOS: "REQUEST DESKTOP WEBSITE" must be turned off under iOS Settings -> SafariFirefox, Opera - temporarily not supported
Webchat is supported on Android (Chrome) and iOS (Safari).
Internet Connection
- Minimum 200 kbps upload and download required (500 kbps recommended)
Please contact us at help@vsee.com if you have any questions.