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Help Center
Knowledgebase
Troubleshooting
Basic Troubleshooting
Basic Troubleshooting
Browser
(1)
Enable Javascript and Cookies
View all articles in Browser
Testing Devices and Connectivity
(3)
Connectivity Test | Trouble Connecting to VSee
Network Stability Test (Packet Loss, Jitter, Round Trip Time)
Call Testing Service for VSee Messenger
View all articles in Testing Devices and Connectivity
Installation
(2)
Save Log File for Troubleshooting Purposes
Unable to Install VSee Messenger On Windows
View all articles in Installation
Common Errors and Other Issues
(4)
"VSee quit unexpectedly" on Mac
"Windows cannot access the specified device, path, or file..."
Apps With Known Compatibility Issue with VSee on Mac
No Reset Password Email
View all articles in Common Errors and Other Issues
Audio-Video Issues
(8)
Microphone and video settings for Android and iPhone
Unable to access microphone/webcam
Audio Issues
Echo Issue on Microsoft Surface
Video Quality Issues
View all articles in Audio-Video Issues
