Search Labels - VSee Helpdesk
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How to Call the Patient (Plus, Premium, Enterprise)
After clicking on the call button, a pop-up window will appear to inform you to give access to your ...
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What Are The Recommended Webcams?
Having a webcam is essential for a telehealth visit. This will allow users to see each other which c...
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Allow Camera and Mic Permissions (Android and iOS) on VSee Messenger
If using VSee Messenger or VSee Clinic app on mobile for the first time, you will be automatically p...
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Camera Issues
BASIC CAMERA TROUBLESHOOTING STEPS VSee MessengerIf your camera is not working with VSee, make sure ...
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Enable Camera and Microphone Access in Safari Mobile (iOS)
DEVICE SETTINGS 1. Go to Settings on your device. 2. Look for Safari. 3. Make sure the Camera and ...
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Unable to access microphone/webcam
VSEE CLINIC A/V SELF-CHECKGo to: VSee Clinic Portal Use the VSee Clinic AV self-check to test your d...
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Camera and Microphone settings for browsers - Microsoft Edge (Desktop only)
To have a call with your provider or patient on the browser, you need to make sure the right microph...
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Camera and Microphone settings for browsers - Safari on a mobile device (iPhone/iPad)
To have a call with your provider or patient on an internet browser, you need to make sure the right...
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Camera and Microphone Access Permission for Browsers
To have a call with your provider or patient on the browser, you need to make sure the right microph...
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Camera and Microphone settings for browsers - Chrome on a mobile device (Only supported on Android phone/tablet)
To have a call with your provider or patient on an internet browser, you need to make sure the right...
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Camera and Microphone settings for browsers - Safari (Desktop and Laptop)
To have a call with your provider or patient on the browser, you need to make sure the right microph...
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Camera and Microphone settings for browsers - Google Chrome for Desktop or Laptop
To have a call with your provider or patient on an internet browser, you need to make sure the right...