Software
VSee Messenger download and install the latest version of VSee Messenger
Windows and Mac VSee - Download
iOS and Android - search for Vsee Messenger in AppStore or PlayStore
To sign up, see Create or Sign Up for a VSee Messenger Account
System Requirements and Specifications
Audio
16 kHz audio sampling
Software acoustical echo cancellation
Special digital stethoscope audio mode
Automatic audio over video-priority during network congestion
Video
HD up to 720p at 30 fps
Can send up to 4 camera feeds at the same time for sharing medical peripheral cameras such as an otoscope, dermatoscope, etc
Check Video Conference and Screen Share Product Reviews
Network sensing streaming protocol optimized for 3G, Wifi, satellite, and congested networks
Far-end pan, tilt, zoom camera control
Audio and video lip synchronization based on Dr. Milton Chen’s Stanford Ph.D. research
Interfaces
USB
HDMI for MRI and X-ray (AverMedia Game Broadcaster HD C127)
Internet Connection
Minimum 600 kbps upload and download required (1.5 Mbps recommended)
Sharing your screen: 2.5 Mbps.
Group visits: 2.5 Mbps upload, 4 Mbps download.
Use a wired connection, or sit in the same room as your Wi-Fi router.
Screen and Desktop Share
One-click on any application window to privately share that application only
Live annotation/drawing on any shared application
Share multiple desktop screens & select a smaller region of the desktop to share
Security
Encrypted using 256-bit AES
HIPAA Compliant (with signed BAA)
Recording
Record audio and video and save them on the desktop
Cloud recording available for VSee Clinic
Architecture
Does not require any video router or MCU, where VSee traffic streams directly between the computers for 1-1 calls, thus not requiring any media server. See VSee firewall rules at Port and firewall configuration for best VSee video calls
Minimum Hardware
Computer
Windows | Windows 11. Windows 10 only with Extended Security Updates (until October 2027).
Mac | macOS 12 or later
Chromebook | Video visits in Chrome
Processor | Intel Core i5 (2017 or newer), AMD Ryzen 5, or Apple M1 or newer
Memory | 8 GB minimum, 16 GB recommended
Phone and tablet
iPhone and iPad | iOS 15 or later (iOS 18 or later recommended), in Safari or the VSee app
Android | Android 11 or later, in Chrome or the VSee app
Compatible Devices and Operating Systems
Hardware
Webcam: Built-in or HD/PTZ webcam. Check our recommended cameras at 7 Best Webcams for Video Calling
Microphone: Built-in mic & speakers or Jabra 410 Speakerphone
Earphones / Headphones: Optional in case of echo issues
If you have any questions, please contact us at help@vsee.com