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How to Complete Patient Information (eRX) - Knowledgebase / VSee Clinic for Providers - VSee Helpdesk

How to Complete Patient Information (eRX)

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It is important that the Patient’s required information has been added in order for the Provider to prescribe medications. 

The required fields are: 

  • First Name

  • Last Name

  • Address

  • City

  • State 

  • Phone Number

  • Date of Birth

  • Weight

  • Height


As a Provider, you cannot prescribe for a Patient whose information is not completed. You would have to ask the Patient their details during the call so you can fill it up for them.

1. Fill in Patient details: First Name, Last Name, Address, City, State, Zip, Phone Number until Date of Birth.

2. As soon as you added all of the information from First Name to Date of Birth, there are 2 more required fields that will show up: Weight (lbs.) and Height (in).  Fill in those fields as well and then click on Update. 

Once you have successfully added all the required fields, the DoseSpot window will launch and you can now start prescribing for the Patient.



Note: For your next sessions with the Patient, you no longer have to fill in those same details as it is only a one-time setup. 



For further assistance, please contact us here.


Last updated on: 27 July 2022 

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