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Start and Stop Recording on VSee Messenger - Knowledgebase / VSee Messenger (Providers and Patients) - VSee Health Helpdesk

Start and Stop Recording on VSee Messenger

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How to Start Recording

  1. Click on More.

  2. Select Start Recording.

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3. A pop-up window will appear. Click on Start Recording.

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You will see the REC indicator on the top left of the screen as confirmation that the call is now recorded.

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How to Stop Recording

  1. Click on More.

  2. Select Stop Recording.

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3. A pop-up window will appear. Click on Stop Recording.

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The REC indicator on the top left of the screen will disappear from the screen as a confirmation that the recording has stopped.

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The recording will stop automatically once it has hit the maximum recording time limit of 4 hours. An alert box will show to notify the host who was doing the recording.

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Note: All these steps should apply to the VSee Clinic side as well.

 

 

Need more assistance? Send us an email at help@vsee.com or check out the Help section under the Profile Menu of your VSee Clinic.

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