The Analytics Dashboard is a smart tool available for the Admin and Analyst user roles to help you understand your Clinic data.
What can I do with the Analytics Dashboard?
What are the different kinds of supported widgets?
Note: This feature is only available for user roles (i.e. Admin, Analyst) with access to Reports. Please Contact Sales or your Account Manager to enable this feature in your Clinic.
Features of the Analytics Dashboard
-
Self-customize your Data Analytics Dashboard with easy drag-and-drop data widgets. Control how you want to display and organize data that’s most important to you. Choose from the options to present data through numbers, spreadsheet and chart widgets. Fast export only the data displayed in a widget with a single click.
Supported Widgets
There are 3 kinds of supported widgets - numbers, spreadsheet, and chart widgets.
1. Number Widgets
Total Visit
Counts In-progress & Completed visits only (regardless visit type: appointment, walkin, invite, e-consult)
Avg Visit Duration
Counts walk-in and invited visits only (regardless of visit status: pending, in-progress, completed, or deleted)
Avg Wait Time
Counts walk-in, and invited visits only (regardless of visit status: pending, in-progress, completed, or deleted)
Payment Collected
Counts every visit (regardless of visit status, type)
Active Clinics
Active: if there is a patient/provider active in the Clinic
Active Providers
The number of providers who logged in or had some activities during the specified time period (day/week/month,etc).
Active Patients
The Number of patients who logged in or had some activities during the specified time period (day/week/month,etc)
Patients Drop-off
Counts every walk-in/invite which doesn’t have any “duration” data (regardless of status, even it is completed) + “intake drop off”
2. Spreadsheet Widgets
Patient reviews
Clinic/WR Utilization
Scope: All, Clinic
-
All: show list of clinics
-
Clinic: show list of rooms
Average Wait Time
Scope: All, Clinic
-
All: show list of clinics
-
Clinic: show list of rooms
Average Call Duration
Scope: All, Clinic
-
All: show list of clinics
-
Clinic: show list of rooms
3. Chart Widgets
Active Users
Clinic/WR Utilization Breakdown
Patients Drop-offs
Provider Rating
Patient Rating
Patient Drop-off Survey
Related articles:
-
What can a Clinic Analyst Do?
-
Clinic Admin: User Roles
For further assistance, please contact us here.