1. Click on your Name or the Profile Menu.
2. Select My Clinic.
3. Scroll down to the Walk-in Hours field, and select Open - Only when there is an Open Slot in Calendar for Walk-ins.
4. Scroll down at the bottom of the page and click Update to save changes.
You can unselect the Open - Only when there is Open Slot in Calendar for Walk-ins option on the My Clinic page and select Open - All the time or Open - According to standard open hours if you allow patients to enter the waiting room even if there are no on-call slots created.
It is recommended to change the Room Closed Message so that walk-in patients can see this on the Clinic landing page when there are no providers available at the time.
Please contact Sales or your Account Manager to enable this feature in your Clinic.
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Need more assistance? Send us an email at help@vsee.com or check out the Help section under the Profile Menu of your VSee Clinic.