1. Click on your Name or the Profile Menu.
2. Select My Clinic.
3. Scroll down to the Walk-in Hours field, and select Open - Only when there is an Open Slot in Calendar for Walk-ins.
4. Scroll down at the bottom of the page and click Update to save changes.
You can unselect the Open - Only when there is Open Slot in Calendar for Walk-ins option on the My Clinic page and select Open - All the time or Open - According to standard open hours if you allow patients to enter the waiting room even if there are no on-call slots created.
![01c.png](/file.php/5693NKMKCQMXRM5692651A1A1A5/01c.png?access_token=s0how9-hhcmaxpqys-991a7d791aba3422caf19d1107edd014245d0963)
It is recommended to change the Room Closed Message so that walk-in patients can see this on the Clinic landing page when there are no providers available at the time.
![01b.png](/file.php/5693DRSPJQCWCD5692652AC73CD/01b.png?access_token=s0howb-xghwzayexs-529bfaff534ee34f2f7853933e363c97443bc363)
![01d.png](/file.php/5693TBQXAGGNSS56926532FFEB9/01d.png?access_token=s0how8-ovcwtcpcvb-044f69f95672d4f5bc81b9a01be098711b68c17e)
Please contact Sales or your Account Manager to enable this feature in your Clinic.
Related Articles
Need more assistance? Send us an email at help@vsee.com or check out the Help section under the Profile Menu of your VSee Clinic.