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Manage Contacts and Groups - Knowledgebase / VSee Messenger (Providers and Patients) - VSee Health Helpdesk

Manage Contacts and Groups

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ADD A CONTACT GROUPCopy link to ADD A CONTACT GROUP to clipboard

1. Open the VSee Messenger app. 

2. Click on the contacts icon then plus icon. Select Add Contact Group.

3. Type the name of your group and click Add to create a new group.


DELETE A CONTACT GROUPCopy link to DELETE A CONTACT GROUP to clipboard

Right-click on a group. Select Delete this Group.


ADD CONTACT TO A GROUPCopy link to ADD CONTACT TO A GROUP to clipboard

Right-click on a contact. Select Move to or Copy to, then choose an existing group you want to move or copy it to.


DELETE A CONTACTCopy link to DELETE A CONTACT to clipboard

Right-click on a contact and select Delete Contact.

  

HIDE / UNHIDE OFFLINE CONTACTSCopy link to HIDE / UNHIDE OFFLINE CONTACTS to clipboard

Click on the 3 vertical dots then Hide Offline Contacts. To unhide, do the same steps.

 

ABOUT “CONTACT REQUESTS” GROUPCopy link to ABOUT “CONTACT REQUESTS” GROUP to clipboard

Starting with VSee Messenger 4.5, Contact Security has been implemented to ensure that a user can only be contacted via chat or call from others that the user has approved. More about Contact Security here.

The "Contact Requests" contact group will automatically appear if you have any outstanding contact requests to accept, decline or mark as spam. It will disappear if there are no pending requests.


ABOUT “MY COMPANY” GROUPCopy link to ABOUT “MY COMPANY” GROUP to clipboard

"My Company" contact group is a feature designed to allow coworkers within the same organization to quickly connect with each other. Thus, the people under "My Company" should be VSee users who all share the same company email domain. This feature is disabled by default. You should only see a "My Company" group if you signed up using your company email and if this feature is enabled for your company by request.  To enable for your company domain, contact us at help@vsee.com.



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