How to Update Your Clinic Contact Information

1. Click on your name or the profile menu in the top right corner.

2. Select My Clinic from the dropdown.

3. Under Clinic Contact Information update:

Appointment / Office Phone – Enter the phone number patients should call for appointments, billing, or medical questions.

Administrative Email – Enter the email address patients should use for non-urgent clinic matters.

Click the Update button to save your changes.

What Patients See

Once updated, this information automatically appears on the patient side under Help - Contact and Support:

Clinic Contact Info
For Appointments, Billing, or Medical Questions

[administrative email]

[appointment/office phone]

Technical support information remains separate and is automatically included:

VSee Technical Support
For Technical Issues (Video/Audio/Login)

helpvsee.com

(650) 614-1746

Note:

• The Clinic Contact Information fields are optional. If left blank, they will not appear on the patient side.

• Technical support contact information cannot be changed. This ensures patients always have a place to turn for camera or login issues.

Need more assistance? Send us an email at help@vsee.com or check out the Help section under the Profile Menu of your VSee Clinic.