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How to Cancel a Group Appointment - Knowledgebase / VSee Clinic for Providers - VSee Health Helpdesk

How to Cancel a Group Appointment

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As a Provider, you can cancel group appointments on your Calendar.

There are two ways that you can cancel a group appointment:



How to Cancel the Entire Group Appointment

1. Click on the Schedule tab.

2. Click on the group appointment you want to cancel.

vx1.JPG 3. Click on the trash icon.

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4. Confirm by clicking on Yes, Cancel Visit.

All patients will receive a notification via email or SMS that the visit has been canceled.

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How to Cancel the Group Appointment for Selected Patients Only

1. Click on the Schedule tab.

2. Click on the group appointment you want to cancel.

vy1.JPG 3. Click on the Edit icon.

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4. Click on the X button for the patient or patients you want to be removed from this visit.

5. Click on Continue.

vy3.JPG 6. Review the details and click on Confirm.

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The group appointment has been updated.

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The patients who have been removed from the visit will receive a notification via email or SMS that the visit has been canceled.

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If you have any questions, please contact us at help@vsee.com.

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