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How to Call a Patient Using In-Browser Calling - Knowledgebase / VSee Clinic for Providers / In-Browser Calling - VSee Helpdesk

How to Call a Patient Using In-Browser Calling

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To enable this feature for your clinic, please contact help@vsee.com.


1. Please make sure that you are using the latest Chrome or one version earlier on Windows or Mac.

2. Simply call your patient from your dashboard and choose Join via Web. Check Remember my choice.


3.  The video will be embedded right on the same page as your patient details and notes.



As of writing, some features are not supported with In-browser Calling:

  • No live annotations during screen-sharing.
  • No remote control for screen sharing.
  • No file sharing.
  • No video recording.
  • Providers must call the patient from the clinic dashboard and not from the VSee Messenger notification.
  • Currently not supported on other browsers except Google Chrome, Microsoft Edge and Safari.
  • Currently supported on  mobile browsers (Safari on iOS 13 and newer, Chrome on Android)



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