How to Deactivate/Delete a User

An administrator can deactivate users who no longer require access to the clinical portal.

1.  On the menu bar, click Users.

2. You can search for the Clinician or Patient using their Full name or Email address.

3. Click Search.

4. Under the selected Clinician’s Action column, click on Delete.

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5. Click on OK to confirm the deletion of the account.

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Take note, that once deleted, the data can no longer be recovered.

Go back to the Admin Help Directory