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VSee Product Versions and Their Support Lifecycle - Knowledgebase / VSee Clinic for Providers - VSee Health Helpdesk

VSee Product Versions and Their Support Lifecycle

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On this page, you will find information about VSee Product versions that will no longer be supported and their respective deadlines.

End of Support: The Product may still work but not optimal. Users will not receive any more patches, bug fixes, or technical support for the software version.

End of Service: The product version has reached the end of its lifespan and is no longer operational. User logins have been disabled to mitigate security exposures from missing updates and patches. Additionally, compatibility concerns with modern systems and other functional limitations necessitate its retirement.

 

VSee Messenger (VM)

End of Support and Service schedule


Version

Release Date

End of Support

End of Service

1

VM 4.12 and below

Oct 2021

Apr 2022

March 2024

2

VM 4.16 and below

Nov 2022

May 2023

June 2024

3

VM 4.17

Mar 2023

Sep 2023

TBD

4

VM 4.18

Jun 2023

Dec 2023

TBD

5

VM 4.19

Sep 2023

Mar 2024

TBD

6

VM 4.20

Dec 2023

Jun 2024

TBD

7

VM 4.21

Apr 2024

Oct 2024

TBD

8

VM 4.22

Q2 2024

Q4 2024

TBD

To continue using the VSee Messenger (VM) app without interruption, simply update your VM to the latest version. Updating will ensure that you are not impacted by these end of support/service deadlines.

Not sure how to check your current VM app version? Please click here.


VSee Clinic (VC)


Version

Release Date

End of Support

End of Service

1

VC 5.3

Nov 2023

May 2024

TBD

2

VC 5.4

Jan 2024

July 2024

TBD

3

VC 5.5

Mar 2024

Sep 2024

TBD

4

VC 6.0

May 2024

Nov 2024

TBD


Future Updates

We are committed to keeping you informed about upcoming versions reaching their End of Support and End of Service. This page will be periodically updated with the latest information, ensuring you stay informed about support timelines and migration paths.


Help & Support

If you have any questions or need assistance with updating to a supported version, please don't hesitate to contact us at help@vsee.com. We're here to help you through the transition process and ensure a smooth experience with our VSee products.

Subscribe here to get the latest VSee Product Updates in your inbox.

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